Browns provided us with the best value regarding the replacement of our upstairs heat pump unit. They were informative, courteous, and professional in all aspects. i would highly recommend them.
I received several estimates and Browns was by far the best value. They re Bosch units are quiet and have a better efficiency rating for the price than any other
Professional but personable. Great service for a fair price. Chris clearly outlined what items were priority to help manage project expenses. Showed up on time and followed through as promised. Highly Recommend!
My wife said the technician was very courteous and polite and knowledgeable.
Always goes the extra mile. Very prompt. Goes into detail to answer questions and make sure I understand what he is doing!
They are amazing
They worked with us on scheduling and called ahead to let us know exactly when they would arrice
I called to request a specific service provider and the representative was very helpful, competent, and professional
they found a vendor timely
Brown's provided the best service possible
Very pleased with coverage. Do wish a service associate could be assigned to each case. Every time I called I had to speak to a different person, go through everything again before I could get an answer.
Glad we choose y'all been helpful thus far thank you
Covered all items with no issues. Thank you!
Super easy to work with. Have recommended you to several people already.
I appreciate Browns HVAC
Again, I wanted to select them all. They were fantastic! Everyone from Shannon to the team that came to the house. Great job y'all!
Coverage was great and easy to use but it took a day just to assign a professional.
Had a bit of an issue with timely resolution after first contact, but the problem happened on Saturday evening. I'm thinking the weekend was the issue with scheduling. As soon as the week started, the service was promptly scheduled and resolved.
Also Great customer service
had someone out to fix the problem quickly
I appreciate that this was solved and very quickly with no stress. I was concerned the first time I would use this service that it was too good to be true, but thankful to see that it was timely and that everything was fixed so quickly. Appreciate the entire experience
All three choices reflect the great service from Browns HVAC.
The first time you reacted in a time is of the essence. It was great
Really good customer service from the office and good communication from the technician. Also, they were very timely in getting the problem resolved.
Excellent on all aspects!! Very professional. Serviced our system correctly unlike the repair person that came in November who did not correct the problem and cost us an extra $700 in electricity bills!!!!
They are an amazing company!! We don't want anyone else!
Browns is excellent, professional, knows the cooling and heating system and addresses the problem quickly, efficiently and they're convenient which makes them reliable. Thank you!
They were great. Very polite and professional. I highly recommend them.
Browns HVAC personnel were very professional, friendly, came on time and cleaned area when finished. Was a pleasure doing business with them. Also, office personnel were very nice
I highly recommend Browns HVAC. The owner Chris is very professional and knowledgeable about what he sells. He is courteous when he comes to your home and is always prompt with service. It's hard to find people like Chris these days that actually care about what they do and provide great customer service while doing it. If you need a new hvac system give him a call you won't be disappointed.
Excellent service, courteous, professional, honest, fees are reasonable, and know what they are doing with a central air and heating system. Browns HVAC cares about their customers. I will continue to keep them as my HVAC contractor. Thank you Browns!
He got the job done! Very professional! Hard working! He knows his stuff! He was very thorough and complete in solving the problem(s). I would highly recommend him for HVAC services.
Chris and his company Browns HVAC are the epitome of professional. They show up when they say they will and ensure the job is done right the first time. They were open and honest with us and guided us towards the HVAC we needed to be comfortable in our home. I would recommend them to any and everyone and plan on using them for all of our HVAC needs.
So far, we are extremely happy with Chris Brown and his crew! They came in and created a ductless heating and air-conditioning system for our home. They showed up in a timely manner, were polite, worked hard, and used safety protocol as we requested. Every request we made about running or hiding the lines, keeping our home clean, staying in our budget, etc., was fulfilled. They came highly recommended and did not disappoint. We are excited to live in a home that is now properly climate controlled and we are thankful for their service. We also enjoyed getting to know Chris and Jack and appreciate their professionalism. It's only been a week with our new system, but we are confident that any problems that could arise, will be handled efficiently. Thank you to the entire team at Brown HVAC, LLC!